AI decided my fate in a microsecond“New… powerful… hooked into everything, trusted to run it all. They say it got smart, a new order of intelligence. Then it saw all people…Sep 62Sep 62
“Sucks to be you” isn’t the best approach to customer service — and why Jaguar USA will fail in…<iframe src=”https://giphy.com/embed/12dpLtkNiqc5zO" width=”440" height=”480" frameBorder=”0" class=”giphy-embed”…Sep 26, 20224Sep 26, 20224
Pots and FrogsI grew up a child of the 60s in SoCal, the eldest son (of 2) to an architect and school teacher. Being white, my mother retired when I was…Feb 14, 20223Feb 14, 20223
Old Age is a Privilege Denied to MostOne of the sins of youth is to act as if we were the first ones to truly experience something. I can remember the first time I’d truly…Jan 6, 20223Jan 6, 20223
Poles and Perspective“Stand behind the pole!” the cast member screeched, while gesturing angrily and pointing. (side note: Disneyland uses this term for its…May 30, 2021May 30, 2021
As a parent of musicians…Fun fact: I’m actually 1/2 of the parental unit for a couple of young musicians. The oldest is 18, and has released a single and an EP. He…Dec 21, 20202Dec 21, 20202
“Friend” (“You keep using that word — I do not think you know what it means”)Don’t laugh.Sep 6, 20206Sep 6, 20206
Imagine a game of Monopoly…My 12 year-old loves playing Monopoly. Unfortunately for him, a lifetime of playing the game has left my wife and I less than enthusiastic…Jun 7, 20203Jun 7, 20203
The Myth of the Businessman PresidentLike all of us, I’ve got a closet full of relatives who voted for our current *president in 2016 and will do so again in 2020. They’re a…May 29, 20208May 29, 20208
A Modern Team of RivalsIf you haven’t read the excellent Doris Kearns Goodwin book (“A Team of Rivals”) about Lincoln and his cabinet, there are some great…Apr 24, 20192Apr 24, 20192